CUSTOMER SERVICE COORDINATORS

CUSTOMER SERVICE COORDINATORS

Salary:
UP TO £24,000 + BENS

My client, a Global Logistics company, is looking for a Customer Service Coordinator based in Southampton. The ideal candidate will ensure that all Operational targets in relation to service, quality and productivity are met at all times. The successful candidate will have at least 1-2 year’s experience in freight forwarding and good MS Office computer skills.

The successful candidate will have:

  • 1 – 2 years’ experience in Freight Forwarding / shipping
  • Good computer skills including Word, Outlook and Excel
  • Excellent verbal and written English

Your main responsibilities will be:

  • Accurate input of data
  • Raising customer orders on the system (FLOW)
  • Efficient use of available communication tools to confirm all arrangements specific to the transport process and miscellaneous/ancillary transactions
  • Selecting from approved suppliers whilst considering cost and commercial viability
  • Assist in the processing of both sales and purchase invoices
  • Maintain excellent lines of communication with both customers and suppliers

Desirable skills:

  • Knowledge of Axis
  • Knowledge of FLOW
  • Airfreight Experience
  • Other Languages are beneficial
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