We have a fantastic opportunity to join a friendly marketing agency based in Hemel Hempstead working for 4.5 days a week, with every Friday afternoon off.
Our client is an innovative marketing agency that provides outsourced marketing services for clients. Companies who either have no marketing resources or have a need for additional marketing resources can employ their staff to carry out a full range of marketing activities.
They are looking to recruit a new business-to-business telemarketing executive to carry out telemarketing/telesales activity on behalf of their clients in a timely and professional manner to ensure their ethos of ‘maximum energy – optimum results’ is sustained.
Key Duties and responsibilities:
Meeting with clients to be briefed on campaigns.
Participation in creation of briefing documents for clients which will detail the brief, pull out the salient selling points and form the basis of a loose script for use by the telemarketers.
Holding strategic business conversations with director level personnel within medium/large corporates to support client’s marketing campaigns.
Making sales appointments for client’s sales force.
Following up invitations to events/confirming attendance at events to ensure maximum attendance.
Carrying out surveys/questionnaires over the telephone.
Data cleaning and data entry where a client is list building prior to marketing campaigns.
Regular and complete recording of all calls and results (approx. 60-90 calls per day). A key element of the role will be attention to detail and effective recording when updating data.
Daily and weekly progress reporting to ensure client’s objectives for campaign are being met.
Feeding results back to clients when required.
Ad hoc tasks as required.
Demonstrable understanding of business and IT issues
Excellent telephone manner
Resilience and persistency
Fluent English verbal and written skills
Effective communicator at all levels of business
Knowledge of sales process and methodologies an advantage
Experience in Microsoft Word and Excel
Good experience on web and use of web search engines
Experience of a variety of databases & CRM systems, especially Salesforce, an advantage
Attention to detail.
Awareness of quality
Specific market experience an advantage
Assertive (not aggressive)
Confident (not arrogant)
Positive (but realistic)
‘Roll your sleeves up’ approach.
Good Communication Skills