Showroom Sales Advisor

Showroom Sales Advisor

£22,000 - £25,000 + Bonus

This is an exciting opportunity to work for a luxury retailer based in a beautiful rural location this is a highend retailer of goods for the luxury home and gardens markets. I would ideally suit someone with a flair for design and a keen interest in the improvement of homes for the luxury market.

As a sales advisor your key role is to provide support to our showroom manager, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform – grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Key Duties and responsibilities:

• Answering incoming sales calls
• Making outbound calls to our customer database
• Supporting the showroom manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is
always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Candidate Requirement:

• Experience in the luxury goods market (desirable)
• Experience in a sales environment
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft Word and Excel

Salary: £22,000 – £25,000
Bonus Scheme: Ability to earn additional £5,000 per year.
Location: Hemel Hempstead
Hours: 37 hrs per week
Shift: 09:00 – 17:00 Mon-Fri / 09:00 – 16:30 Sat (30 Min lunch)
Day Off: Sunday and 1 Weekday
Benefits: Pension, Competitive Salary, Bonus Scheme, Free On-site Parking

The role will be based in the showrooms and due to rural location and lack of public transport a full drivers licence and use of a car is essential

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