Contact Centre Team Leader

Contact Centre Team Leader

Salary:
Salary is circa £20/£21k (however there may be some flexibility on this)

I’m recruiting for an experienced Team Leader for an award winning organisation based in Hemel Hempstead.

 

Using your strong leadership skills, you will be managing a team of approx. 5, you will be dealing with the day to day challenges of the department, including complaints and escalations.  You will also be looking after the requirements of the team, including motivation and team building, and providing outstanding customer service.

 

Ideally this role will be based Monday to Friday, with a Saturday shift once a month – flexibility will be essential across peak times.  Working hours will be between 09:00 and 19:00.

 

Salary is circa £20/£21k (however there may be some flexibility on this)

 

Please contact Claudia with your CV on 01442 408800 and forward your CV to claudia@arlrecruitment.com

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